June 2025
Welcome to EvolveNews. This month, we’re focusing on some of the standout improvements we have made to EvolveGo so far in 2025 and we dive into how law firms can take inspiration from systems like European eGates to streamline case management and improve operational efficiency.
Read on for all the details and thank you for being an integral part of the PracticeEvolve community!
Top EvolveGo Updates You Might’ve Missed in 2025
2025 has already brought an exciting wave of enhancements and innovations to EvolveGo – all designed with one goal in mind: to make managing the financial side of your legal practice smoother, smarter, and more intuitive than ever.
Here’s a look at some of the standout improvements we’ve delivered so far this year:
🔍 Bank Reconciliation – Smarter matching, more clarity
Our new and improved bank reconciliation feature suggests matches, allows posting direct from statement entries and gives full visibility on previously matched items.
🔗 Open Banking Integration
Our new bank reconciliation feature is also Open Banking ready, allowing you to quickly bring in statement transactions without leaving the app, promoting faster reconciliation.
💬 Eve, Evolving
Continuous improvements have been made to Eve throughout the year so far, not limited to access for all employees, a conversational tone to better understand your requests and the introduction of performance reporting analysis.
⏱️ Duration based Time Recording & Reporting
Flexibly configure minute-per-unit settings per matter, while still maintaining consistent duration-based reporting across your practice.
📝 Notes on Clients, Matters & Invoices
Capture a complete narrative with the ability to add notes to clients, matters and invoices. Pin the most important ones so they’re always front and centre.
📊 Drillable Financial tiles
Reorganised into logical sections and now drillable. See the underlying detail behind your client and matter balances with one click.
🧩 Custom Fields
Track what’s important to you. Add and manage custom fields for contact, matter, and invoice records to suit your firm’s specific needs.
🎯 Enhanced Filter controls
Quickly find the data you need with improved, less intrusive filter controls that support multi-selects and alphabetised listings.
✂️ Write off accuracy
Write off work items with a specified date, ensuring financials reflect the precise point-in-time event.
🧾 Editable Billing Tax Rates
Made a mistake on the billing tax rate of disbursement? You can now edit it at the invoicing stage, no more corrective postings needed.
🔁 Rejected Requisitions – Now Editable
No need to start over. Rejected requisitions can now be amended and resubmitted directly.
We’re only halfway through the year and we’re not slowing down. More improvements are on the way to help streamline your processes, enhance your insights, and elevate the EvolveGo experience even further.
When Borders Modernise So Should Casework
This year, UK travellers will begin moving through European e‑gates once again. What was once a benefit reserved for EU citizens is now being extended to British passport holders, starting with Germany and expected to follow across other major airports. The move is designed to reduce queues, improve flow, and make border control more efficient without compromising on oversight.
It is a small but significant example of how systems once built for friction are finally being reimagined for progress. And for law firms it is a moment worth watching.
Because if borders are modernising to move people through complex systems more smoothly, firms should be asking the same of their own internal operations. Especially when it comes to the way casework is managed.
Expectations Have Shifted but Systems Have Not
For many legal professionals, matter management remains more complicated than it needs to be. Teams are dealing with multiple systems, inconsistent processes, and a daily reliance on manual checklists just to keep a case moving a number of things then go wrong tasks get repeated or documents go missing. It is a long queue of its own kind and one that staff move through slowly frustrated by avoidable delays.
In the same way that e‑gates are designed to eliminate unnecessary steps at the border, modern practice management should remove the administrative clutter that slows down legal delivery. Firms should not be navigating a matter the same way they did ten or fifteen years ago. The needs of clients have changed and so has the pace of work. The expectations for visibility and responsiveness have changed so why have so many systems stayed the same?
Case Management Should Be a Seamless Journey
The success of an e‑gate lies in its ability to keep essential checks in place while making the experience fast and consistent. There is no loss of security or control it simply uses the right tools to make the journey less manual and legal operations should aim for the same balance.
Well managed casework is not just about capturing data or hitting deadlines. It’s about giving every team member a clear view of what needs to happen next making collaboration easy and ensuring progress is visible at every stage. That cannot happen when information is locked in separate systems or buried in individual inboxes.
Efficiency Does Not Mean Cutting Corners
One of the criticisms often aimed at automation is that it removes the human touch. But in legal work automation is not about removing judgement or care. It is about reducing repetition, reducing the risk of error, and making space for solicitors and support staff to focus on the moments that matter most.
When border control digitised the process of verifying identity, it did not reduce security, in fact it improved it. It made the system smarter and more reliable. Legal operations should take the same approach.
The Opportunity Is Now
Borders are changing thus travel is changing. What used to take ten minutes now takes thirty seconds and that is not just progress it is a reminder that improvement is always possible when systems are rethought with clarity and purpose.
If border control can modernise with a clear structure, intelligent automation and visible outcomes so can the way casework is managed.
We’ll return in August with more exciting updates. In the meantime, if you found this update helpful, why not share it with your colleagues or peers who could benefit from staying updated with PracticeEvolve? Thank you for your continued support and engagement!
The PracticeEvolve Team


