The Company
Practice Evolve is a global provider of Practice Management software (in layman’s terms, Accounting, Workflow and Document Management) to the LegalTech industry throughout the UK, Ireland, Australia and New Zealand. With offices in Cork, Leeds, Bath and Sydney, we are a diverse team of dedicated individuals working internationally and using our combined talents to excel in this niche industry. By being reliable, responsible, and reputable, our vision is to enable law firms to achieve their operational efficiency goals through our technology.
The Role
Over the last number of years, we have been transitioning from conventional Client/Server based products to Cloud. We are looking for an experienced Site Reliability Engineer (SRE) to join our emerging SRE team, to maintain and improve our internal Azure hosted Cloud hosted product. This is a permanent full-time position, focusing on our UK product initially.
Responsibilities
Reporting into the SRE Manager, you will be responsible for ensuring the cloud hosted Practice Evolve products run efficiently and effectively, within our Azure hosting environment, ensuring best practice is implemented. You will liaise with the stakeholders to understand the business requirements and needs, translating these into technical solutions which ensure the service area continues to enable the company to achieve its targets and objectives.
Day to day duties
- Monitor and Maintain cloud hosted environment
- Respond to escalated support tickets, taking ownership through to resolution
- Work with stakeholders across the business to define, measure, maintain and improve:
- Service Level Objectives
- Performance benchmarks
- Response and Recovery Objects
- Uptime / Availability
- Recoverability
- Security
- Produce documentation and share knowledge across the teams
The ideal candidate will have experience in:
- Hosting in public cloud environments, preferably in Azure
- Docker/Kubernetes
- CI/CD processes, Git
- Managing a Microsoft server stack (Windows/SQL)
- Deployed software for an ISV (as opposed to in-house)
- Created/deployed/maintained scripts (e.g. Powershell/bash)
- Working autonomously and collaboratively
- Great communication skills and enjoy working as part of a team (we have flexible work arrangements and a global team)
- ISO27001 and GDPR understanding
What we offer:
- A competitive salary package
- Access to our company’s pension/Income protection/Health Hero scheme
- Life insurance
- Hybrid or Remote working model
- Social committee and regular social events
About the LegalTech industry:
LegalTech is the booming legal technology industry, building software solutions that are transforming the way legal services are delivered. Record amounts of funding has poured into the industry in recent years as investors realise the potential for long term value that LegalTech companies can deliver. The industry is estimated to be worth around $15bn and is growing every year. Cloud technology has yet to penetrate the mid and top tier firms, which represents a significate opportunity for future growth
Job Types:
Full-time, Permanent
