We are looking for an experienced Support Engineer to look after our internal systems, not only to maintain, but enhance into the future.

Key Responsibilities:

Reporting to the SRE Manager, you will liaise with the business leads to understand the business requirements and needs, translating these into technical solutions which ensure the service area continues to enable the business to achieve its targets and objectives.

Day to day duties:

  • Develop medium and long term coordinated plan for the continuous development and improvement of the ICT infrastructure in line with the business objectives working with the SRE team leveraging cloud technology where practical.
  • Develop, implement, and maintain the business’s ICT policy and procedures.
  • Oversee the development of the ICT architecture (including network, servers, storage, applications, management tools) to maximise the investment in technology and ensure efficient deployment of resources.
  • Analyse risks to key ICT systems and agree on priorities; maintain and regularly review contingency BDR plans for ICT systems.
  • Manage internet access filtering, email filtering and anti-virus systems.
  • Activate and oversee business continuity plans if required.
  • Implementing security of the network, data and its storage and communication systems
  • Be the first point of contact for internal IT Issues

What we offer:

  • Competitive salary package
  • Amazing opportunities to progress your own career and skill set
  • Access to our company’s pension/income protection/Health Hero scheme
  • Life insurance
  • Full remote or hybrid working model from Bath or Leeds office
  • Quarterly social events

Required skills for this role:

Have detailed knowledge of:

  • Microsoft 365 and Azure AD administration.
  • SharePoint data management – including a crossover with Azure Information Protection, Data Leakage Policies (DLP), etc.
  • Teams Administration.
  • Data and information governance – retention policies, GDPR etc.
  • Office365 Advanced Threat Protection (ATP) and Security and Compliance Centre and will be an excellent communicator at all levels, across both IT and
  • Business stakeholders and teams.
  • Endpoint PC support and administration, preferably using Intune.

This is a full-time role.

To apply for this job vacancy please fill out the form below with an attached CV.

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