PracticeEvolve provides Practice Management software (Accounting, Workflow and Document Management) to Law Firms throughout the UK, Ireland, Australia and New Zealand.

With offices in Cork, Bath and Sydney, we are a diverse team of dedicated individuals, working internationally and using our combined talents to excel in this niche industry. Our vision is to be a world leader in mid-tier legal tech by capitalising on the accelerating global adoption of cloud.

We are looking for legal Training consultants to provide consultation and training for staff at all levels within legal practices. This role will focus specifically on the case and document side of our system, delivering training and consultancy in Client and matter management, document automation and workflows.

What we offer:

At PE once you join us you become part of an amazing community of Evolvers. We offer training in many different topics in professional development and personal development. We believe in motivating our people to meet their goals and progress in their career and are big on internal promotions. There are so many opportunities for progression and have had many success stories this year and in previous years.

Some other employee benefits include:

  • Competitive salary package
  • Welcome Pack complete with PE merchandise
  • Healthhero Scheme
  • Employee Assistance Programme
  • Pension Scheme
  • Income Protection
  • Life Cover
  • Annual leave 26 days plus public holidays
  • Referral scheme
  • Cycle to Work Scheme
  • Friday Social Club
  • Remote working model with an expectation of occasional site visits
  • Sick pay

Key Responsibilities:

  • Delivery of training and consultation services to new and existing clients.
  • Provide support to the sales team during the procurement of new sales.
  • Host webinars and online training sessions.
  • Support and contribute to the management of the client knowledgebase, training programs and the development of technical documentation, videos, training manuals and other company documentation.
  • Support the design and delivery of employee learning courses, workshops and other training.
  • Contribute to the testing of new software features and provide continued feedback to the Product Manager.
  • Contribute to the continuous improvement of departmental processes, policies, business operations, quality control and adherence to them..
  • Assist with establishing best practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
  • Ensure project methodology is executed effectively within the capacity of the Client Services role.
  • Contribute to tender responses and deliver bid presentations. This position will also involve interaction with senior executives, and work as a member of the bid/tender team. This will involve contribution to the operational input, bid system and meeting clients to win tenders as part of the sales process.
  • Maintain best practices and consulting in accordance with company standards.

Required skills for this role:

  • Minimum five (5) years experience in a consulting role
  • Minimum Five (5) years of relevant work experience –in the Legal software market and /or Legal Office environment
  • Strong Customer focus is required.
  • Superior oral and written communication skills..
  • Assess the skills of team members and ensure training is delivered to build skills

PE is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other legally protected status.

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