Welcome to our on-demand webinar: “Legal Design Thinking For Future Ready Firms.” With a 100% approval rating from our live attendees, this session promises valuable insights for you to watch at your convenience.
In this session, you’ll discover:
- The Basics of Legal Design Thinking: Get to grips with the philosophy, mindset, and processes that underpin innovative legal practices.
- Blending Innovation with Legal Practice: Gain practical insights on combining legal advice with innovation, operational excellence, and business strategies to uncover new opportunities.
- Implementation Strategies: Learn how to spot and act on innovative opportunities within your firm to enhance growth and client satisfaction.
- Success Stories: Explore real-life examples of how innovative pricing, improved client communication strategies, career growth programs, and product/service innovations can be applied to your practice.
Watch the on-demand session today for a unique perspective on Legal Design Thinking and how to use this methodology to craft client-centred legal services within your law firm.
About Melissa
Melissa Lyon is an innovation specialist committed to assisting the legal industry to develop human centred design skills. She draws on many years of experience in legal practice as a commercial litigator and as a partner of a law firm. She has also held senior business development roles, including managing BD teams and leading numerous projects and programs at a top tier Australian legal firm.
Melissa is the Executive Director & Experience Designer of Hive Legal, an innovative law firm which over the last 10 years has changed the legal profession by introducing legal design thinking, technology solutions for its clients, value pricing and truly flexible work practices.
Melissa has developed a very different approach to innovation programs based on a design thinking framework and the power of purpose (HiveThinkP). She is a skilled facilitator and assists clients to develop human centred projects through interactive workshops and design sprints. She has also designed and delivered numerous educational sessions and programs to a broad range of people within the legal ecosystem focussing on providing an understanding of legal design concepts and how they can be utilised to design user centred business models, products, documentation, services and processes.
She is a member of the Centre for Legal Innovation’s Advisory Board and collaborates with the Centre by hosting The Legal Design Collab Series. She has been recognised at the Australian Law Awards winning Business Development Professional of the Year (2017) and Innovator of the Year (2020).
About Hive Legal
Hive Legal is a corporate commercial law firm purposefully designed to improve the experience for our clients and our team. We specialise in providing legal assistance to clients in highly regulated industries including Energy and Climate Change, Government, Financial Services, Health and others.
For us, it’s not just what we do, it’s the way they do it. This includes collaborating with clients to ensure we provide an excellent client experience and the best outcomes, being innovative and creative in the ways we deliver legal services (including the use of legal design thinking and technology), providing real cost certainty to our clients through fixed pricing based on value not time and building a strong, inclusive culture and truly flexible work environment so our team can thrive.
Hive Legal Innovation and Business Consulting
Centre For Legal Innovation – Legal Design Collab
